Data deletion

How to delete the data SpaDesk keeps about you or your company.

A Facebook, Instagram or Google connection

1. Sign in at app.spadesk.pl and open Marketing → Connections.
2. Next to the connected account, choose Disconnect.

We immediately revoke the access token with the platform and delete it from SpaDesk, together with the link to the ad account, Page and Instagram account. Only an entry recording the disconnection stays in the company's audit log. Ads published earlier stay in your ad account — you manage them in Meta Ads Manager or Google Ads.

You can also remove SpaDesk's access on the platform's side: on Facebook under Settings & privacy → Settings → Business integrations (remove SpaDesk), and for Google at myaccount.google.com/connections. If you'd like us to delete the ad drafts and other marketing data kept in SpaDesk as well, write to us (below).

A user account

Write to kontakt@spadesk.pl from the email address of the account and ask for it to be deleted. We delete the account and the data linked to it, and confirm by email — within one month at the latest. If you are a company's only owner, delete the company or hand it over to someone else first.

A whole company

1. As the owner, open Settings → Company.
2. To keep a copy, choose Export all data.
3. Choose Delete company and confirm.

After 30 days all of the company's data — clients, staff, finances, files and ad platform connections — is permanently deleted. Until then you can undo it with Cancel deletion.

Are you a salon's client or employee?

Your data in SpaDesk belongs to the salon that entered it — the salon is its controller. Please ask the salon to delete it. If you write to us, we will pass your request on to the right company.